911 Memorial and Museum

It’s a beautiful & tasteful tribute to the memory of the fallen and the museum sets out a well documented account of the events that occurred. As someone who was a teen at the time of the attacks and remembers the day vividly, the museum was moving at times especially the memorial room under the base of the original tower where every victim can and is remembered with the respect & dignity they deserve. We visited the site in 2004 when ground zero was still raw so it was lovely to see the area all developed now. Good to see too that the victims who have fallen as a result of the illnesses associated with the attacks are also acknowledged and remembered.
Mark Walsh - 3 weeks ago

The 9/11 Memorial & Museum was a somber experience. We got in for free with active military and retired military IDs, which was amazing. There is so much information and memories to experience, so give yourself at least 2 hours if you want to see everything. We had to leave earlier than we wanted (had to get to another event), but we at least got to watch Boatlift in the South Tower portion (free on YouTube if you want to skip the line, wait, and 12 minute video), and go through the entire timeline from before to after the attack on our country. The staff were all professional and provided information when requested. There is an extra fee for a headset to listen to at each exhibit. The bathrooms were very clean. There is plenty of means to get around, so those with disabilities can experience everything. It was very cold outside, but we did see the two fountains that marked the two towers. There are also several areas that do not allow pictures, as the artifacts are sensitive to light. This is a must-see for anyone who experienced 9/11 personally and for those who want to experience history at the actual site.
John Mundy - a month ago

Visiting the 9/11 Memorial & Museum is an experience that stays with you long after you leave—a deeply moving tribute to the lives lost, the bravery displayed, and the resilience of a nation in the face of unimaginable tragedy. It’s more than just a museum; it’s a place of reflection, remembrance, and profound respect. The memorial itself is breathtaking in its simplicity and power. The two reflecting pools, built within the footprints of the Twin Towers, are surrounded by the names of the victims inscribed in bronze. The cascading water offers a sense of calm and continuity, symbolizing both loss and renewal. Standing there, you feel the weight of history while also finding moments of peace. The museum takes you on a deeply emotional journey. Its thoughtfully curated exhibits include artifacts, photographs, audio recordings, and personal stories that bring the events of September 11, 2001, to life. From the twisted steel beams to the preserved belongings of victims and heroes, each item tells a story that’s both heartbreaking and inspiring. One of the most poignant sections is the "In Memoriam" exhibit, where you can see the faces and learn about the lives of those who perished. It’s a stark reminder of the human cost of the attacks and a celebration of the lives that were tragically cut short. The museum also provides a comprehensive historical context, detailing the events leading up to 9/11, the day itself, and the aftermath. The Survivor Stairs, the Last Column, and the recordings of first responders paint a vivid picture of courage and determination. The 9/11 Memorial & Museum is not just a place for mourning—it’s a testament to resilience, unity, and hope. It serves as a reminder of the strength of the human spirit and the importance of standing together in the face of adversity. This is a must-visit for anyone who wants to honor the memory of the victims, learn about a pivotal moment in history, and reflect on the enduring impact of 9/11. It’s a humbling and unforgettable experience that ensures the stories of that day are never forgotten.
Jacob Willis - a month ago

Don’t skip the 9/11 museum when in NYC. We opted for paying an extra $20 per person for a guided tour and I’m glad we did. It made the experience that much better and I highly recommend doing it. It was definitely worth it. It’s obviously incredibly sad and somber in the museum but an important part of US history. If you were alive when it happened, it will most likely bring back the memories of what you were doing that day, where you were. And you’ll learn new information, see pictures you’ve never seen before, and walk through exhibits that are heartbreaking but important.
Michelle M - a month ago

I remember making a promise to myself that I would make sure to pay my respects at ground zero if I was ever in New York. This past week, I fulfilled that promise. To actually be there was quite an emotional moment, knowing that I was standing where so many people lost their lives on that fateful day I noticed how huge the memorial pools were and how quiet that area of the city was. Truly a poignant moment in realizing how much that day still affects New York. May the memories of the victims and the heroes who did what they had to do never be forgotten.
Evan French - a month ago