911 Memorial and Museum

You can help honor and remember those who were lost or affected by the terrible events of September 11, 2011 with a visit to the 911 Memorial and Museum

One of the two 911 Memorial Fountains
One of the two 911 Memorial Fountains cc licensed photo by Steve Gardner

When something as tragic occurs as the events of September 11, 2011 there is a need to remember those who lost their lives directly or by helping others. It is only fitting that the grounds of the World Trade Center became a permanent memorial and museum to this tragic day.

The Memorial itself consists of 2 square memorial fountains situated in the exact footprints of the Twin Towers of the World Trade Center surrounded by a plaza landscaped with trees and, in particular, a special tree called the Survivor Tree. Each of the two fountains is surrounded by a 1/2 inch thick solid brass plate in which the names of the nearly 3000 people who lost their lives in the attacks have been not just engraved, but cut right through the thick brass so that light can pass through the letters from behind. The Survivor Tree was a callery pear tree that was rescued from the rubble, barely alive, and nursed back to health. It now stands as a symbol of hope and renewal.

Visiting the Memorial is free, however there is an admission charge to visit the museum except on Tuesday evenings when admission is free to a limited number of visitors. Please refer to the official website for more information on this before visiting the Memorial.

Visitors to the museum will enter through a pavilion that is design to resemble a partially collapsed building and then make their way down a ramp to the exhibits which are 70 feet underground. The museum will include remnants of the foundation and support columns of the World Trade Center itself along with equipment that was used in the recovery effort. It will also have a number of other artifacts related to the tragic events of that day. There are exhibits and displays to help tell the world about the many little stories that make up the larger story about this tragic event and also about the previous attack back in February of 1993.

Guided tours of the museum are available daily, but they must be pre-booked on the official website and there is an additional charge. A less expensive option is to download the free 9/11 Museum Audio Guide App for your smartphone from the AppStore or Google play.

Associated with the 9/11 Museum is the 9/11 Tribute Center located on the south side of Liberty Street just west of Greenwich Street. This is adjacent to the southeast corner of the Memorial. The 9/11 Tribute centre features a gallery and also offers guided tours of the Memorial by volunteers who where directly affected by the events of 9/11 — survivors, family members, rescue workers, recovery workers and volunteers. They share their personal insights into the horrible events and the healing process in which the Memorial serves an ongoing role. There is a modest charge for these tours. You can get all the details from their website: 9/11 Tribute Center.

Facts For Your Visit

Fee: The 9/11 Memorial is free to visit. The 9/11 Memorial Museum has an admission fee, but is free to visit on Tuesday evenings from 5pm until closing. The free tickets are limited and are available starting at 4pm on a first-come first-serve basis.

911 Memorial and Museum Hours:
Opening hours may differ on holidays

  • Monday: 9:00 AM – 7:00 PM
  • Tuesday: Closed
  • Wednesday: 9:00 AM – 7:00 PM
  • Thursday: 9:00 AM – 7:00 PM
  • Friday: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 7:00 PM
  • Sunday: 9:00 AM – 7:00 PM

Address: 180 Greenwich St, New York, NY 10007, USA

Phone: (212) 312-8800

Official Website: 911 Memorial and Museum

911 Memorial and Museum Reviews

Rated 4.8 out of 5 Star Rating

5 Star Rating A must visit. Powerful and beautiful. The 9/11 memorial is better in life and the feeling of what actually happened here really hits home. The museum was ok priced. 33 dollars per person. Very emotional. A lot to see and do, or just sit still and take it all in.
Matthew Grummitt - a week ago

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5 Star Rating There’s not much to say. They have memorialized this tragedy the best way that it can be done. There are stories told, lives remembered, and moving moments throughout. They photos of that day and the pieces of the buildings are incredible. Truly makes you think about those you love and those things you want to say.
John L. - a week ago

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5 Star Rating One of the memorial pools was down for maintenance. The other was beautiful and very moving. After spending time listening to the water fall and look at names I headed inside to the museum. There was a super short wait to go inside. All drinks need to be able to be sealed. Everything inside the museum was amazing and very thoughtful. It was moving to see the barrier to keep the river from coming inside the fountaining and to see all the original supports while under the pools. The room with all the statements and photos of those who died from their loved ones was amazing and heartbreaking (no photos or videos in that section out of respect). The fact that there is a beam from up around the 93rd floor that you can touch (the bent beam in the pictures)- there is also a section across the Hudson River in Jersey City that you can also touch.
Nicole Wright - 3 months ago

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5 Star Rating Very moving, at least for me. Photos don't do it justice. It was amazing how they combined the story of the twin towers into the memorial, integrating the original foundations with the memorial pools. The stories of the 2977 victims was heart wrenching.
David Tascarella - in the last week

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4 Star Rating Extremely emotional and very powerful. So many innocent lives destroyed out of Muslim hatred. One religion teaches reaching heaven and forgiveness by killing non-believers, another religion teaches that forgiveness is a gift none of us can earn but all of us can receive and the way to live is to lay down your life for another (regardless of beliefs). You decide which is peaceful and which is perverse. Unfortunately they had the waterfalls turned off, and the second pool was walled off for some construction; so we didn't get the full experience. Still a wonderful work of art and an amazing and respectful memorial to all those lives lost that terrible day. We did not wait in line for the museum. Below freezing and the long line is outside in the freezing cold.
Kevin Smith - in the last week

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Directions

Subway Line Nearest Station Walking Time
A, C, J, Z, 2, 3, 4, or 5Fulton Street7 minutes
2 or 3 Park Place6 Minutes
EWorld Trade Center4 minutes
RRector Street6 minutes
RCortlandt Street3 minutes
1Rector Street7 minutes

How to get to 911 Memorial and Museum by Subway

Take a A, C, J, Z, 2, 3, 4, or 5 train to Fulton Street: exit onto Fulton Street, go right on Church Street, and left on Vesey Street.

Take a 2 or 3 train to Park Place: exit and walk south on Church Street and turn right (west) onto Vesey Street.

Take an E train to World Trade Center: exit onto Church Street Walk south and turn right on Vesey Street.

Take a R train to Rector Street: exit and walk west 1 block on Rector Street and go right (north on Greenwich Street to the Memorial.

Take a R train to Cortlandt Street: walk west on Cortlandt street to the Memorial.

Take a 1 train to Rector Street: exit onto Greenwich Street and walk north.

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