911 Memorial and Museum
You can help honor and remember those who were lost or affected by the terrible events of September 11, 2011 with a visit to the 911 Memorial and Museum
When something as tragic occurs as the events of September 11, 2011 there is a need to remember those who lost their lives directly or by helping others. It is only fitting that the grounds of the World Trade Center became a permanent memorial and museum to this tragic day.
The Memorial itself consists of 2 square memorial fountains situated in the exact footprints of the Twin Towers of the World Trade Center surrounded by a plaza landscaped with trees and, in particular, a special tree called the Survivor Tree. Each of the two fountains is surrounded by a 1/2 inch thick solid brass plate in which the names of the nearly 3000 people who lost their lives in the attacks have been not just engraved, but cut right through the thick brass so that light can pass through the letters from behind. The Survivor Tree was a callery pear tree that was rescued from the rubble, barely alive, and nursed back to health. It now stands as a symbol of hope and renewal.
Visiting the Memorial is free, however there is an admission charge to visit the museum except on Tuesday evenings when admission is free to a limited number of visitors. Please refer to the official website for more information on this before visiting the Memorial.
Visitors to the museum will enter through a pavilion that is design to resemble a partially collapsed building and then make their way down a ramp to the exhibits which are 70 feet underground. The museum will include remnants of the foundation and support columns of the World Trade Center itself along with equipment that was used in the recovery effort. It will also have a number of other artifacts related to the tragic events of that day. There are exhibits and displays to help tell the world about the many little stories that make up the larger story about this tragic event and also about the previous attack back in February of 1993.
Guided tours of the museum are available daily, but they must be pre-booked on the official website and there is an additional charge. A less expensive option is to download the free 9/11 Museum Audio Guide App for your smartphone from the AppStore or Google play.
Associated with the 9/11 Museum is the 9/11 Tribute Center located on the south side of Liberty Street just west of Greenwich Street. This is adjacent to the southeast corner of the Memorial. The 9/11 Tribute centre features a gallery and also offers guided tours of the Memorial by volunteers who where directly affected by the events of 9/11 — survivors, family members, rescue workers, recovery workers and volunteers. They share their personal insights into the horrible events and the healing process in which the Memorial serves an ongoing role. There is a modest charge for these tours. You can get all the details from their website: 9/11 Tribute Center.
Facts For Your Visit
Fee: The 9/11 Memorial is free to visit. The 9/11 Memorial Museum has an admission fee, but is free to visit on Tuesday evenings from 5pm until closing. The free tickets are limited and are available starting at 4pm on a first-come first-serve basis.911 Memorial and Museum Hours:
Opening hours may differ on holidays
- Monday: 9:00 AM – 7:00 PM
- Tuesday: Closed
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 7:00 PM
- Sunday: 9:00 AM – 7:00 PM
Address: 180 Greenwich St, New York, NY 10007, USA
Phone: (212) 312-8800
Official Website: 911 Memorial and Museum
911 Memorial and Museum Reviews
Rated out of 5
One of the memorial pools was down for maintenance. The other was beautiful and very moving. After spending time listening to the water fall and look at names I headed inside to the museum. There was a super short wait to go inside. All drinks need to be able to be sealed. Everything inside the museum was amazing and very thoughtful. It was moving to see the barrier to keep the river from coming inside the fountaining and to see all the original supports while under the pools. The room with all the statements and photos of those who died from their loved ones was amazing and heartbreaking (no photos or videos in that section out of respect). The fact that there is a beam from up around the 93rd floor that you can touch (the bent beam in the pictures)- there is also a section across the Hudson River in Jersey City that you can also touch.
Nicole Wright - 2 months ago
9/11 museum is a must visit!
Whether you are a native New Yorker or coming to New York to visit. They did a beautiful job with this museum by retelling the story of 9/11. The exhibits are amazing and this is a great way to pay our respect to those we lost that day and continuing to tell their stories.
We went during the week. It was still very busy but still easy to self guide through the museum.
We purchased tickets at window and only waited a few minutes to get in.
kat Santiago - a month ago
I only went to the 911 Memorial Site. I do know that you should get tickets prior to going in to the Museum.
The memorial is the most beautiful serene memorial I have ever seen.
You would be very surprised at how quiet it is at the sites.
I went the day after 9/11 to pay my respects.
If you are there please donate to the memorial fund to keep this memorial free and take a wrist band!
Dee Dee - a month ago
The 9/11 Memorial & Museum is a deeply moving and emotional experience that pays tribute to the lives lost on September 11, 2001. The museum itself is thoughtfully designed, with exhibits that provide a powerful narrative of the events leading up to, during, and after that tragic day. The artifacts, personal stories, and multimedia displays offer a somber but important reflection on a pivotal moment in history.
The Memorial, with its twin reflecting pools and cascading waterfalls set within the footprints of the original Twin Towers, creates a serene space for remembrance and reflection. The names of those who perished are inscribed around the pools, offering a personal connection to the immense loss felt by so many.
It's highly recommended to book tickets in advance, as the museum can get quite busy. Plan to spend a few hours here to fully take in everything the museum has to offer. The experience is both heart-wrenching and inspiring, reminding visitors of the resilience of the human spirit. A must-visit when in New York City, but be prepared for an emotional journey.
Ulugbek Hojanyazov - a month ago
We stopped in here on one of our daycations because we have heard so much about it. There is a lot of stuff to see and it’s amazing for real. The history and thought that went in to this museum and all the time they spent to figure out how to make it memorable is great. So many people are there to help if you have any questions and there’s more to see than what I took pictures of. I will have to stop in here again the next time I’m in New York because I feel like I missed some stuff. But overall it was a great experience and will return again.
Bobby Mowry - 3 months ago
Directions
| Subway Line | Nearest Station | Walking Time |
|---|---|---|
| A, C, J, Z, 2, 3, 4, or 5 | Fulton Street | 7 minutes |
| 2 or 3 | Park Place | 6 Minutes |
| E | World Trade Center | 4 minutes |
| R | Rector Street | 6 minutes |
| R | Cortlandt Street | 3 minutes |
| 1 | Rector Street | 7 minutes |
How to get to 911 Memorial and Museum by Subway
Take a A, C, J, Z, 2, 3, 4, or 5 train to Fulton Street: exit onto Fulton Street, go right on Church Street, and left on Vesey Street.
Take a 2 or 3 train to Park Place: exit and walk south on Church Street and turn right (west) onto Vesey Street.
Take an E train to World Trade Center: exit onto Church Street Walk south and turn right on Vesey Street.
Take a R train to Rector Street: exit and walk west 1 block on Rector Street and go right (north on Greenwich Street to the Memorial.
Take a R train to Cortlandt Street: walk west on Cortlandt street to the Memorial.
Take a 1 train to Rector Street: exit onto Greenwich Street and walk north.
Map & Instant Route Finder
Click&Go Map and Route Finder with public transit, walking, driving or cycling directions. Get up-to-the-minute transit times for your route.
Accommodations near 911 Memorial and Museum:
Photo Gallery
-
View of the 911 Memorial from above By Cadiomals (Own work) CC-BY-SA-3.0 licensed via Wikimedia Commons -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: pom'. - cc license via Flickr -
Photo Credit: Braiu - cc license via Flickr -
Photo Credit: Janne Räkköläinen - cc license via Flickr
Video
Please provide consent and/or disable ad blocker to view the video.
